What is Speakly AI?
Speakly AI is a leading B2B SaaS company specializing in Large Language Model-powered conversational intelligence solutions. The platform transforms customer and prospect conversations into actionable business insights through real-time AI assistance, advanced speech-to-text technology, and comprehensive analytics. Built on proprietary full-stack technology including natural language processing and voice recognition, Speakly AI enables revenue teams and frontline staff to work smarter, faster, and more effectively while reducing compliance risks and enhancing customer experience. The company operates globally with offices in Mountain View, Singapore, Japan, and China, serving leading organizations across financial services, insurance, automotive, retail, and real estate sectors.
Key Features Real-Time AI Assistant
Expert provides sales and service agents with live guidance, instant knowledge access, real-time conversation prompts, and automated post-interaction summaries to boost productivity and customer satisfaction.
Conversational Data Analytics
Sales Insight analyzes conversations across calls, meetings, chats, and retail interactions to uncover customer intent, identify conversion obstacles, and deliver actionable performance metrics for team improvement.
Omnichannel Integration
SalesMate seamlessly connects with communication channels including WhatsApp, WeChat, mobile apps, and email to provide unified customer insights, personalized recommendations, and centralized interaction management.
Automated Compliance & Quality Assurance
LLM-powered compliance solution automatically analyzes conversations against regulatory requirements, reducing manual effort and mitigating operational risks through intelligent monitoring and real-time alerts.
Customer Behavior Intelligence
Customer Discovery leverages advanced language models to analyze customer feedback, preferences, and decision drivers, enabling data-driven insights for product, marketing, and business strategy teams.
Enterprise LLM Platform
NovaMind provides customizable large language model solutions with extensive context comprehension capabilities, supporting organizations with tailored AI applications and fine-tuning across multiple languages.
Use Cases Banking & Financial Services : Enhance branch staff productivity with AI assistance for customer interactions, accelerate telesales team performance, reduce compliance risk, and deliver personalized customer experiences through real-time insights. Insurance Telesales : Equip insurance agents with real-time knowledge and conversation coaching to improve sales execution, increase average transaction values, and enhance customer trust through better-informed interactions. Automotive Retail : Capture and analyze all customer interactions on showroom floors using smart wearable badges, identify top performer behaviors, and rapidly scale sales team performance through data-driven coaching. Real Estate & Sales Operations : Automate lead qualification and follow-up processes, enable agents to focus on closing deals, improve customer relationship management, and dramatically increase sales team efficiency and conversion rates. Contact Center Operations : Optimize agent performance through real-time guidance, reduce average handling time, accelerate issue resolution, improve compliance adherence, and enhance overall customer satisfaction metrics. FAQs
- How does Speakly AI improve sales team performance?
- What languages does Speakly AI support?
- Is Speakly AI compliant with data protection regulations?
- Can Speakly AI integrate with existing business systems?
- How long does implementation typically take?
- What kind of analytics and reporting does the platform provide?
- Does Speakly AI work for customer service teams?
- How secure is customer conversation data in Speakly AI?
